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Global Service Model

Sophisticated asset managers demand top-quality investor servicing, regardless of their geographic location or time zone.

Sauder Global meets this demand with a customized global service model designed to cater to the unique needs of each manager. Our servicing teams are strategically located based on clients' time zones, fund domiciles, and distribution markets.

By implementing a consistent and harmonized global service model, we enhance operational efficiency, reduce risk, and elevate the overall client and investor experience.

Unified Global Team

With an integrated team and a unified global P&L structure, the SGI service experience is seamless. Clients can direct all inquiries and communications through a single, multi-disciplinary, client-facing team operating in their preferred time zone. This fosters high levels of client engagement, transparent communication, and a measurably superior service.

Advanced Technology Platform

Our single global technology platform and intelligent integration of business teams and technologists are central to delivering a superior client experience.

Irrespective of the client or fund domicile, our service teams have access to the same systems and real-time information, providing a unified platform for rapid inquiry resolution and continual improvement. Our platform ensures clients receive timely information at the start of their business day, regardless of their location.

Focused on specific segments of the financial services industry, our investments are geared towards making every application on our platform highly relevant, responsive, and transparent compared to our competitors.